Our process:
ImprovITCo works with your management team to establish an outline of your needs based around our standard modules. Rather than trying to resolve every issue immediately a gradual improvement approach is taken . Things are addressed such as who gets alerted and what error classes or code numbers you want things grouped by . A liaison single point of contact is established.
ImprovITCo then builds your needs into the module and sets up security logins. A web page is provided which includes training videos and your staff start using the system.
ImprovITCo’s team work with your liaison person to suggest enhancements and set up reporting as the data builds in the system.
Systems usually evolve and the ImprovITCo applications are special in their ability to be quickly adapted "on the fly". Rather than try to specify everything from Day 1, a walk before you run approach is adopted.
ImprovITCo works as your partner to meet needs as they evolve. Needs vary and computer applications vary in complexity to create.
Your risk is reduced through ImprovITCo being able to provide CDs with Excel files of your data upon request. These can be used to populate the other database systems .